FAQs

Some of our most frequently asked questions:

  • What months do you operate?

    Memorial Day through September


  • What times/days does the ferry go out?

    Please see our Ferry Schedule

  • How many people can you take on the ferry?

    Maximum 48

  • How long is the entire trip?


    The trip is 3 hours from departure time to return to our dock. There will be about 1 1/2 hours on Sheffield Island.

  • Do we have to book online, or can we buy tickets when we arrive?

    It is recommended to book your reservation online to secure a seat.  There may be seats available the day of departure but reservations are encouraged.

  • What are the prices?

    Please see Tickets & Prices

  • What happens when it rains?

    The captain on duty will determine if the weather conditions will not allow us to go out. Tickets are non-refundable unless there is a weather cancellation by the captain.

  • Are pets allowed?

    No pets allowed on the ferry or island. Except service dogs.

  • Are we handicapped accessible?

    Sheffield Island is a rocky outcrop with rolling terrain and the docking facilities do not meet ADA regulations. Every effort has been made to minimize non-compliance. The gangway leading from the dock to the Island is wide enough to accommodate a standard wheelchair. The gangway incline (steepness) is determined by the height of the tide; at low tide it is steeper than at high tide. Due to liability concerns, the Sheffield Island staff is disallowed to assist with lifting or pushing a wheelchair or stroller. It will be important for the physically challenged to travel with a companion able to assist them.


  • Can we bring our own food?

    You may bring your own food and beverages.

    Food & beverages are not available for purchase.


  • Clambakes, can we bring our own drinks?

     For those atending the Clambake, it DOES NOT include  beverages, therefeore you can and should bring the beverage of your choice.


  • Can we book a private event?

    Yes, you can contact the office at 203-838-9444 to book a private event.

  • Are there bathrooms on the ferry? On the island?

    Yes...there are bathroom facilities on the Ferry & the Island.

  • Where is the dock located?

    The Seaport Dock is located at 70 Water Street, Norwalk, CT 06854

  • Is parking available? Where?

    Parking is available at https://www.parknorwalk.org

  • Can we go swimming at Sheffield Island?

    Unfortunately, because we do not have a life guard on staff, swimming is not allowed at the beaches or off our dock at Sheffield Island.